You can either contact them using the live chat feature on the website, which is available Mondays to Fridays between9am - 5.30pm (CST), excluding public holidays, or by sending them an email using their Contact page. If you need to get in touch with Creative, there's a couple of ways to do so. Creative also offers an extended returns period around the holiday period, so orders placed between November 1 and December 31 can be returned until January 31. Due to hygiene reasons, Creative can not accept returns of non-electronic parts such as ear tips, ear cushions and foam cups. Products from the Replacement Parts category such as cables, remote controls and charging cases can be returned for up to 7 days. What is the Creative returns policy?Ĭreative offer a 30-day satisfaction guarantee and you can return your order for up to 30 days. The length of the warranty period depends on the product purchased and can range from anywhere between 3 months all the way to 24 months. Yes, most purchases from the Creative store are covered by a warranty period. If you’ve purchased an item from Creative and you have found the item cheaper or the price has suddenly dropped days after you purchased it, reach out to Creative’s customer support team for a refund of the difference. So you can rest assured that you’re getting the best deals on Creative’s products. Yes, Creative offers price matching on a good selection of its products, with eligible items showing a “Price Match Guarantee” label. Make sure to check back regularly on our Creative coupons page for all the latest deals on Creative’s range of products. ![]() They also provide great deals on some of their products throughout the year. When is the Creative sale?Ĭreative participate in all major holiday sales periods such as Black Friday, Cyber Monday, and Boxing day. ![]() Also, if your order doesn’t meet the minimum spend requirements, then check our coupons page for any free shipping codes or promotions that may be available to help get that free delivery. Yes, you can get free shipping from Creative when you spend $35 or more on a single purchase.
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